BALTIMORE 2019

Corrie Schumacher, Global Marketing & Field Resources, Spacelabs Healthcare
WORKSHOP: MANAGING CONFLICT IN THE WORKPLACE
This course covers essential communication tools that will enable anyone to recognize, defuse and minimize conflict in the workplace. We start with understanding the causes of conflict and the reasons that we react and behave the way we do. We then define emotional intelligence and the responses that will prevent conflict from escalating and investigate strategies for mitigating further conflict and stress. We discuss actual field scenarios and potential approaches to dealing with conflict and different types of “difficult people.” The presentation concludes with a discussion about utilizing a win/win conversation starter to help filter out emotions and achieve positive results.
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PRODUCT DEMO: Your Connection to Better Service: Maximize Uptime and Increase Efficiency with On-Site Service

Collaborative Communities: Medical Device Servicing Involving Healthcare Delivery Organizations (HDOS) and the Regulatory Environment

Clinical Engineer’s Critical Role in Ultrasound Accreditation – Why It Matters for Your Department and You!

Implementing a Comprehensive Connected Medical Devices Security Plan – From Bleeding Edge Technology to Services
