Workshop: Managing Conflict in the Workplace | MD Expo

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BALTIMORE 2019

Corrie Schumacher, Global Marketing & Field Resources, Spacelabs Healthcare

WORKSHOP: MANAGING CONFLICT IN THE WORKPLACE

This course covers essential communication tools that will enable anyone to recognize, defuse and minimize conflict in the workplace. We start with understanding the causes of conflict and the reasons that we react and behave the way we do. We then define emotional intelligence and the responses that will prevent conflict from escalating and investigate strategies for mitigating further conflict and stress. We discuss actual field scenarios and potential approaches to dealing with conflict and different types of “difficult people.” The presentation concludes with a discussion about utilizing a win/win conversation starter to help filter out emotions and achieve positive results.

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Ultrasound Applications Essentials and Image Artifact Analysis

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Troubleshooting Today’s X-ray Systems

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Advancing Your Career in Today’s Marketplace

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Women in Healthcare Technology Management

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Through the Lens of Lean Healthcare Management

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Maintaining Security While Building Your Medical Device Security Program at an Integrated Delivery Network

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Maintaining Regulatory Compliance in HTM and Beyond

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Ultrasound Probe Technology in the 21st Century

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