DALLAS 2021

KEYNOTE: Positively Outrageous Service® – How to Delight and Astound Your Customers and Win Them for Life
Friday, April 16, 2-3 p.m.
Start elevating service to WOW moments your patients, customers and guests can’t wait to share! Positively Outrageous Service (POS) principles work because they are simple, practical, and fun! Don’t miss this presentation whether you’re a hospital-based HTM professional or a vendor wanting to gain new business. Learn how to multiply your efforts by creating POS experiences that serve your customers; building advocacy, intense loyalty and competitive differentiation!
BROWSE MORE EDUCATION
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PRODUCT DEMO: What Is A Connected Hospital? Parkland Health & Hospital System Explains How They Now Can Coordinate Activities Involving Multiple Departments

KEYNOTE: Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

PRODUCT DEMO: Your Connection to Better Service: Maximize Uptime and Increase Efficiency with On-Site Service

Collaborative Communities: Medical Device Servicing Involving Healthcare Delivery Organizations (HDOS) and the Regulatory Environment

Clinical Engineer’s Critical Role in Ultrasound Accreditation – Why It Matters for Your Department and You!

Implementing a Comprehensive Connected Medical Devices Security Plan – From Bleeding Edge Technology to Services
