SEATTLE 2018

Casey Greene, Educational Development Specialist, Siemens Healthineers
HOW TO BUILD A BIOMED/TECHNOLOGIST PARTNERSHIP FOR BETTER SERVICE EFFICIENCY
Advocating for education can be difficult in an increasingly cost-conscious environment. Yet, well-trained clinical technologists can dramatically impact the triaging of technical issues, helping to identify applications versus technical challenges – which can make your job as a biomed that much easier. In this engaging and interactive session, we will uncover actual data that reveals the number of technical and clinical inbound support cases, and where they get resolved, that come through the customer care center. In addition, attendees will learn how a number of care delivery organizations use leveraged education and workforce solutions to drive a higher level of partnership and efficiency between their biomedical and clinical teams.
BROWSE MORE EDUCATION
♦

Challenges of Implementing Medical Imaging/Biomedical Equipment into an Information Technologies Environment

Keynote Address: Duty, Honor, Country: The story of Sammy L. Davis, inspiration for the war scenes in ‘Forrest Gump’

PRODUCT DEMO: Lessons from COVID-19: Reframing the Distribution of Responsibility for Medical Device Security

Hospital at Home: Pitfalls, Problems and Proceeding with Caution – Informed Decisions Drives Success

KEYNOTE: Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

PRODUCT DEMO: What Is A Connected Hospital? Parkland Health & Hospital System Explains How They Now Can Coordinate Activities Involving Multiple Departments

PRODUCT DEMO: Your Connection to Better Service: Maximize Uptime and Increase Efficiency with On-Site Service

Collaborative Communities: Medical Device Servicing Involving Healthcare Delivery Organizations (HDOS) and the Regulatory Environment

Clinical Engineer’s Critical Role in Ultrasound Accreditation – Why It Matters for Your Department and You!

Implementing a Comprehensive Connected Medical Devices Security Plan – From Bleeding Edge Technology to Services
