Managing Workplace Conflict | MD Expo

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NASHVILLE 2018

Tim Bleigh, Senior Manager Global Training, Spacelabs Healthcare

MANAGING WORKPLACE CONFLICT

This course covers the essential communication tools that will enable anyone to recognize, defuse and minimize conflict in the workplace. We start with understanding the causes of conflict and the reasons that we react and behave the way we do. We then define the emotional intelligence and responses that will prevent conflict from escalating and strategies for mitigating further conflict and stress. We discuss actual field scenarios and potential approaches to dealing with conflict and different types of “difficult people.” The presentation concludes with a discussion about utilizing a win/win conversation starter to help filter out emotions and achieve positive results.

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Performing Preventative Maintenance on Defibrillators

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The Future of HTM and Health Care

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Alternative Equipment Maintenance Using RCM-based Risk Assessment & Survivability Analysis

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Basic Troubleshooting of Imaging Equipment and the Importance of Preventive Maintenance

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What does Compliance Mean for the HTM Department?

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HTM Data Analyst, Huddle Boards and Standardization

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Understanding Electrical Safety Testing and Test Protocols

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Keynote Address: DNV-GL Healthcare Presents Understanding the Physical Environment Standards

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Aspiring Leaders: Are you a new leader or aspiring to take a leadership role?

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The Use of Analytics & Benchmarking in Clinical Engineering

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A Culture of Safety

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How to Build a Biomed/Technologist Partnership for Better Service Efficiency

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Embedding Security into the Clinical Technology Enterprise Strategy

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Kill Your Spreadsheets: How top HTM teams optimize reporting

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Best Practices for Depot Repair

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Introduction to Ventilator and Medical Gas Flow/Pressure Device Testing

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Redefining the Clinical Engineering Supply Chain

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Product Recalls Are at an All-Time High, is Your Facility Prepared?

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Getting the Most from Your Clinical Engineering Department as Hospital Leadership

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Ultrasound Applications Essentials and Image Artifact Analysis

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A Practical and Proven Approach to 100% PM Completion

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Are You Doing Enough to Protect Patient Data?

Troubleshooting Today’s X-ray Systems

Troubleshooting Today’s X-ray Systems

Managing Workplace Conflict

Managing Workplace Conflict

Advancing Your Career in Today’s Marketplace

Advancing Your Career in Today’s Marketplace

Women in Healthcare Technology Management

Women in Healthcare Technology Management

Through the Lens of Lean Healthcare Management

Through the Lens of Lean Healthcare Management

Maintaining Security While Building Your Medical Device Security Program at an Integrated Delivery Network

Maintaining Security While Building Your Medical Device Security Program at an Integrated Delivery Network

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Is the Medical Device Really Ready to Go Back to the Clinical Department?

Maintaining Regulatory Compliance in HTM and Beyond

Maintaining Regulatory Compliance in HTM and Beyond

Ultrasound Probe Technology in the 21st Century

Ultrasound Probe Technology in the 21st Century

The Role of HTM Professional in Equipment Planning of New Clinical Areas

The Role of HTM Professional in Equipment Planning of New Clinical Areas

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Getting the Attention of Your C-Suite: A Biomed’s View from Above

Are You Up to the Standard?

Are You Up to the Standard?

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