NASHVILLE 2018

Tim Bleigh, Senior Manager Global Training, Spacelabs Healthcare
MANAGING WORKPLACE CONFLICT
This course covers the essential communication tools that will enable anyone to recognize, defuse and minimize conflict in the workplace. We start with understanding the causes of conflict and the reasons that we react and behave the way we do. We then define the emotional intelligence and responses that will prevent conflict from escalating and strategies for mitigating further conflict and stress. We discuss actual field scenarios and potential approaches to dealing with conflict and different types of “difficult people.” The presentation concludes with a discussion about utilizing a win/win conversation starter to help filter out emotions and achieve positive results.
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Challenges of Implementing Medical Imaging/Biomedical Equipment into an Information Technologies Environment

Keynote Address: Duty, Honor, Country: The story of Sammy L. Davis, inspiration for the war scenes in ‘Forrest Gump’

PRODUCT DEMO: Lessons from COVID-19: Reframing the Distribution of Responsibility for Medical Device Security

Hospital at Home: Pitfalls, Problems and Proceeding with Caution – Informed Decisions Drives Success

KEYNOTE: Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

PRODUCT DEMO: What Is A Connected Hospital? Parkland Health & Hospital System Explains How They Now Can Coordinate Activities Involving Multiple Departments

PRODUCT DEMO: Your Connection to Better Service: Maximize Uptime and Increase Efficiency with On-Site Service

Collaborative Communities: Medical Device Servicing Involving Healthcare Delivery Organizations (HDOS) and the Regulatory Environment

Clinical Engineer’s Critical Role in Ultrasound Accreditation – Why It Matters for Your Department and You!

Implementing a Comprehensive Connected Medical Devices Security Plan – From Bleeding Edge Technology to Services
