DALLAS 2021

David Scott, CBET, Senior Biomedical Technician, UCHealth
BMET Soft Skills
Saturday, April 17, 8-9 a.m.
In the 30-plus years that the presenter has worked in the HTM field, he has seen technically gifted BMETs struggle with soft skills. In this presentation he will help attendees overcome these struggles. Topics covered will include customer service, AIDET, work order management, professional emails and professionalism. Soft skills can help individuals advance their career and reflect positively on their next evaluation.
BROWSE MORE EDUCATION
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PRODUCT DEMO: What Is A Connected Hospital? Parkland Health & Hospital System Explains How They Now Can Coordinate Activities Involving Multiple Departments

KEYNOTE: Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

PRODUCT DEMO: Your Connection to Better Service: Maximize Uptime and Increase Efficiency with On-Site Service

Collaborative Communities: Medical Device Servicing Involving Healthcare Delivery Organizations (HDOS) and the Regulatory Environment

Clinical Engineer’s Critical Role in Ultrasound Accreditation – Why It Matters for Your Department and You!

Implementing a Comprehensive Connected Medical Devices Security Plan – From Bleeding Edge Technology to Services
