This dual-perspective session brings together a 2-year HTM professional and a 32-year industry veteran to explore the realities of being new, seasoned, and everything in between. Through honest storytelling and practical insight, attendees will learn how confidence is built early, reshaped over time, and strengthened through communication across generations. Participants will gain tools to bridge experience gaps, improve team culture, and clarify their current season of growth. This session equips HTM professionals to lead with purpose, adaptability, and shared responsibility for the future of the HTM industry.
Still Becoming: The Rookie, The Veteran, and the Space Between
2:45 pm
-
3:45 pm
,
April 9, 2026

Bryant Hawkins, Site Manager, Trimedx

Kierra Morrow, Lead Biomedical Equipment Technician, Kaleida Health
Browse past education

HTM 101: Meat-and-Potatoes Training for Non-Traditional Techs—How Norton Built a Practical Onboarding Program

Predictive Replacement Planning: Using Data, Standards, and Benchmarks to Forecast Optimal Timing to Replace Medical Equipment

PRODUCT DEMO: Repaired Right. Returned Fast. Transforming Medical Equipment Repairs with PartsSource Depot Repair

Right to Repair in Clinical Engineering: Challenges, Opportunities, and the Need for a National Approach

Winning in HTM: Leading with Purpose, Resilience, and Real-World Insight (Perspectives from a CEO/Leadership Coach/Mom)

Forensic Engineering and Patient Safety: Reducing the Risks of Medical Device-Related Injuries and Deaths

Quality Success Strategies: Using ISO and Lean 6 Sigma to improve customer satisfaction and operational effectiveness

Challenges of Implementing Medical Imaging/Biomedical Equipment into an Information Technologies Environment

Keynote Address: Duty, Honor, Country: The story of Sammy L. Davis, inspiration for the war scenes in ‘Forrest Gump’

PRODUCT DEMO: Lessons from COVID-19: Reframing the Distribution of Responsibility for Medical Device Security

Hospital at Home: Pitfalls, Problems and Proceeding with Caution – Informed Decisions Drives Success

KEYNOTE: Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

PRODUCT DEMO: What Is A Connected Hospital? Parkland Health & Hospital System Explains How They Now Can Coordinate Activities Involving Multiple Departments

PRODUCT DEMO: Your Connection to Better Service: Maximize Uptime and Increase Efficiency with On-Site Service




























































































































































































































































































