MD Expo SoCal 2025

Carol Davis-Smith

Louie Gomez, Chief ServiceNow Architect

Mark Cooksey

Andrew Saylor, ServiceNow Business Development Director, Optimum Healthcare IT

PRODUCT DEMO

The Evolution of ServiceNow CMMS: Smarter, Safer, Seamless Clinical Device Management

Thursday, April 17, 9:30-10:30 am

This session explores how Optimum Healthcare IT engineers an innovative and prescriptive approach to enhance ServiceNow’s native CMMS, Clinical Device Management (CDM). Topics will include the application of AI to improve productivity and enable predictive maintenance alongside strategies for optimizing costs and performance with the Alternative Equipment Management (AEM) program. Optimum HIT will highlight the positive utilization of a CMMS mobile application for work order and asset management. Participants will also learn how indoor mapping can be used to locate and manage assets accurately and how a simplified Preventive Maintenance (PM) scheduler can optimize tech workload and strengthen compliance.