Soft Skills, Leadership, and Generational Communications

Tuesday, April 9, 9:30-10:30 am

As the demographics of the field change, the demands of end users are migrating from technical proficiency to communication skills. This presentation will discuss how to screen for and develop talent that excels at communication soft skills. The presentation will also speak to the difference between leadership and management and how a leader can develop an engaged team who are excited to communicate. Finally, we will discuss the communication styles and motivations of different generations.