LAS VEGAS 2021

Binseng Wang

Binseng Wang, VP, Program Management, Sodexo Clinical Technology Management

CE/HTM Benchmarking: Fake News, True Facts & Models

Tuesday, November 2, 8-9 a.m.

CE/HTM benchmarking has been discussed, used and abandoned for a few decades without in-depth analyses with actual data thus hampering its usefulness for measuring and comparing the performance of CE/HTM teams. A careful review of the proposed benchmarks will show which ones are myths, while others are valid and useful. Furthermore, a mathematical model has been built and tested allowing estimation of costs and staffing for critical evaluation of performance.